Welcome to Reload Group Limited! These Terms and Conditions ("Terms") govern your use of our services, including our website, mobile applications, and any other products or services offered by Reload Group Limited. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

Reload Group Limited ("we," "our," or "us") provides telecom products, discounted online shopping vouchers, and travel services, including hotel and flight bookings. These Terms apply to all users of our services.

To use our services, you must be at least 18 years old and have the legal capacity to enter into binding agreements. By using our services, you represent and warrant that you meet these requirements.

• Account Creation: To access certain features of our services, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process and to keep your account information current.
• Account Security: You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

• Permitted Use: You agree to use our services only for lawful purposes and in accordance with these Terms. You will not use our services in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use and enjoyment of our services.

• Prohibited Activities: You agree not to engage in any of the following prohibited activities:

  • Using the services for any illegal or unauthorized purpose.
  • Attempting to gain unauthorized access to our systems or networks.
  • Transmitting any viruses, malware, or harmful code.
  • Collecting or harvesting any personal information from other users without their consent.

• Telecom Products: We provide airtime and data bundles to keep you connected. Availability and pricing are subject to change without notice.
• Discounted Vouchers: We offer discounted online shopping vouchers from a wide range of online stores. Voucher terms and conditions vary by retailer and may be subject to change.
• Travel Services: We provide hotel and flight booking services to facilitate your travel experiences. Booking terms are governed by the respective service providers' policies, and users should review these policies before making reservations.

• Payment: All payments for our services must be made through the payment methods specified on our website. You agree to provide valid payment information and authorize us to charge the applicable fees.
• Refunds: Refund policies for telecom products, vouchers, and travel services will be governed by specific terms outlined during the purchase process. Refunds, if applicable, will be processed within a reasonable timeframe.

• Ownership: All content, trademarks, service marks, and logos displayed on our website and mobile applications are the property of Reload Group Limited or its licensors. You may not use, reproduce, or distribute any content without our express written permission.
• User Content: By submitting content to our services (e.g., reviews, comments), you grant Reload Group Limited a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and distribute such content in connection with our services.

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

Reload Group Limited is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services.

You agree to indemnify and hold Reload Group Limited, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our services, your violation of these Terms, or your violation of any rights of another.

We may update these Terms from time to time. If we make significant changes, we will notify you by posting a notice on our website or by other means. Your continued use of our services after any changes to these Terms will constitute your acceptance of the new Terms.

We reserve the right to terminate or suspend your access to our services, without notice, for conduct that we believe violates these Terms or is harmful to other users of our services, us, or third parties, or for any other reason at our sole discretion.

These Terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of the United Kingdom.